Frequently Asked Questions
The vast majority of prospective buyers and sellers check the internet's various
real estate websites prior to making a decision. In today's real estate market,
a website is an absolute necessity for each and every agent. You wouldn't consider
going into business without a phone or business cards, and conducting a real estate
business without a website is just as foolish.
The source of all real estate business is clients and there is no other single promotional
activity which you can engage in which is as effective as a proper, state of the
art, visually attractive, textually alluring real estate website. Not only will
buyers be drawn to your listings but prospective sellers will witness the standard
of excellence you are presenting on your website and decide that you are the best
agent for their needs to market their home in the most effective manner possible.
Your real estate agent website works for you 24 hours a day and 7 days a week without
ever taking a holiday. Your website will be available to portray that
listing in the fullest extent possible in both words and images at any time of the
day or night.
Clicking on these header will expand/collapse the topics:
General Website Facilities
Why Should I Choose Best For Agents?
The Best For Agents real estate agent website is available at a remarkably competitive
price and should provide for you a return on your investment which is virtually
incalculable. When you take into consideration the persuasive inducement that is
designed into each and every aspect of a Best For Agents site, you will realize
that there is no better option for your real estate business but to entrust its
critical online presence to the consummate expert designers, programmers, administrators,
and content creators of the Best For Agents System.
The extensive multimedia integration of a Best For Agents real estate agent website
is unequalled. You can display your listings in a rich variety of formats which
include high resolution exterior and interior photography, full virtual tours, live
action videos and much more. The exhaustive multimedia capabilities of our websites
are designed to portray any listing in its best possible light and to turn prospects
into clients.
The wealth of information which is available on your Best For Agents real estate
agent website is truly encyclopaedic. Your clients can derive complete and thorough
information on all aspects of any listing as well as use rich Best For Agents tools
such as Google & District Map Search to locate their dream homes. The Best For
Agents real estate agent website also allows you to portray your business as a trendsetter
in your market, and the leader all others must follow. The prospective customer
outreach programs integrated into Best For Agents System are the most efficient
in the Canadian real estate industry: Our featured facilities such as our professionally
crafted newsletter and article content along with our peerless Drip and E-Card campaigns
are the most exemplary available anywhere.
When you combine the captivation and magnetism of your branded Best For Agents website
with the extensive SEO tools offered within the System itself you will realize that
it holds the key to being your single greatest lead generation system utilized by
your real estate business.
Can I Track How Many People Have Visited My Realtor Website?
The Best For Agents real estate website integrates a comprehensive set of tools
which allow you to determine a wide breadth of website metrics in order to refine
your approach and make a firm determination as to the sources and usage statistics
of your website visitors. Through the Best For Agents System you can capture a remarkable
volume of information on the targeted metrics, but also collect a virtually infinite
amount of strategic demographic and behavioral data through the implementation of
the Best For Agents system and customized forms.
What Forms Of Payment Are Acceptable?
The Best For Agents System accepts Visa, MasterCard, American Express and PayPal
payment as well as cheque, money order and bank wire transfer. All invoicing is
in Canadian Dollars. The fastest way to place an order is by ordering online but
we will be happy to process your payment in any way you prefer. If your preference
is to pay with a personal or company cheque, money order or wire transfer, please
speak to one of Best For Agents sales professionals before executing the payment
to confirm the details of your order and payment method. Your order will be processed
once it is fully verified and your payment is received by the Best For Agents System.
The Best For Agents System utilizes Moneris for all online credit card payment processing.
PayPal is a separate online service which allows you the capability to pay through
paypal.com, and requires prior registration.
If you are paying via cheque or money order kindly note that our 12 month contract
cannot be paid for with monthly post-dated cheques, therefore the annual service
must be paid for in a single cheque for the full amount. Service will be initiated
once the cheque clears the Canadian banking system. A similar policy applies to
wire transfers which must include an additional $25 wire transfer fee. Service will
be initiated once the wired amount is deposited Best For Agents bank account.
What Is The Refund Policy?
THE CONTRACTUAL AGREEMENT BETWEEN THE CLIENT AND BEST FOR AGENTS SYSTEM IS MUTUALLY
ACKNOWLEDGED TO BE A 12 MONTH CONTRACT.
Under specific conditions you may cancel the contractual agreement under the following
conditions:
1) You may cancel at any time by submitting a termination fee which will be equivalent
to three months of payment on your selected package. If you have a prepaid balance
over and above the termination fee, the Best For Agents System will process and
forward a refund for that amount.
or
2) You may notify Best For Agents in writing that you do not wish to renew no less
than 30 calendar days prior to the regularly scheduled renewal date of their 12
month contract. If Best For Agents System does not received this notification as
specified, the contractual agreement will be automatically renewed for an additional
12 months.
The Setup Fee is not refundable under either of these procedures. Termination notifications
must be submitted by email as a cancellation request to the Best For Agents System
provided service email address. If you do not meet these requirements the Best For
Agents System will continue to invoice you according to the existing payment schedule.
For security reasons, to verify the cancellation request, and to ensure your authorization,
the Best For Agents System reserves the right to contact you at any time by telephone.
For more information about our Refund Policy, please check Best For Agents Terms & Conditions.
Payment
The Choice Is Yours: Credit Card, Paypal, Cheque & More!
The Best For Agents System provides easy and secure payment methods billed in Canadian
dollars to provide any of its superlative services.
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Pay By Credit Card
Best For Agents will process your credit card information in a completely secure
manner. Best For Agents accepts the following major credit cards:
Visa | MasterCard | American Express | Discover
The quickest and most efficient way to place an order is by ordering online through
our convenient payment forms. Paying by credit card streamlines the billing process
and thus it is the first choice of most of our customers. Credit card payment is
particularly useful in ensuring your package of services with the Best For Agents
System do not unwittingly expire: Simply select the "auto-renew" option
and the Best For Agents System will renew your service automatically on the expiry
date.
The Best For Agents System utilizes Moneris for credit card payment processing.
Moneris is a trusted and secure system which processes more than 2.5 billion credit
and debit card transactions a year, for over 350,000 merchant locations across North
America.
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Pay Via PayPal
The Best For Agents System accepts the internet's preferred payment system:
PayPal!
PayPal has swiftly become online commerce's favorite payment system and there are
many reasons why. PayPal is the globally largest payment system, as well as one
of the safest, most widely accepted ways to pay for your online purchases. PayPal
allows you to access funds from either your bank account or credit card to pay for
purchases from thousands of online merchants including Best For Agents. PayPal's
millions of user use the system in full confidence as all transactions are protected
by PayPal's highly sophisticated fraud prevention system.
A PayPal account is easy to set up and it can be done in minutes, even while you
are completing your Best For Agents System purchase.
In your shopping cart under "Payment Method," select "PayPal"
then click "Go to PayPal" in order to log in to your existing account
or to create a completely new one. You have the option of funding your purchase
through your bank account or even your credit card. For your security against criminal
phishing attacks, please ensure that that BestForAgents.com is clearly listed the
merchant from whom you are purchasing before you complete your transaction.
You may login to your preexisting PayPal account, or you may choose to create a
new account. When you have logged into PayPal, verify your information on that site
and click Continue. Once the transaction is compelted you will be returned to the
last step of the checkout process which will allow you to review and print your
receipt. You will also receive an emailed confirmation from the Best For Agents
System of your successful transaction.
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Pay By Cheque, Money Order Or Wire Transfer
Best For Agents welcomes your traditional payment options.
Best For Agents does not subscribe to the hypothesis that only credit card holders
may place orders over the internet. There are many reasons why a real estate agent
may not wish to use their personal credit card for a business expense, or prefer
to pay in a more traditional fashion with a more conventional form of banking record.
The Best For Agents System wants to facilitate your payment thus we provide you
the option of paying via personal or company cheque, money order, or bank wire transfer.
The process is simple: Determine the products and services you wish to choose, then
add your selections to the shopping cart. When you arrive at the Payment Options
section, select "Cheque - Or Other" and you will be facilitated in entering
your choice. The next page you will see will allow you to review and print your
receipt and you will also be receiving an order confirmation email from the Best
For Agents System.
This process even works if you are currently a Best For Agents System customer and
you wish to change your current payment method from credit card or PayPal to payment
by personal or company cheque, money order, or bank wire transfer. Simply click
on "Billing"; select "Payment Options"; and click "Payment
by Cheque".
You may wish to discuss your traditional payment option with your Best For Agents
professional sales representative who will confirm the details of your order and
the specifics of your payment method.
If your selection is to pay through a cheque or money order please note that our
yearly contract cannot be paid for with post-dated cheques which are bankable on
a monthly basis. The 12 month service option must be paid for in a single cheque
which is made out for the full amount. Please note that by paying your yearly fee
in advance, you will be receiving one month free of charge. Your service will be
launched once the cheque is cleared through the Canadian banking system.
A similar policy applies to wire transfers which must include an additional $25
wire transfer fee. Service will be initiated once the wired amount is deposited
Best For Agents bank account.
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Hosting
Every website available on the internet is hosted on a physical computer called
a server which "serves" up the information required when a website visitor
enters the URL or website address on their browser address bar. The Best For Agents
System hosts its data on one of the most secure and modern data centres available
in North America. Through its positioning on this state of the art hosting system,
your real estate website features the highest speed and most reliable connectivity,
with multiple redundant fail safe system assuring maximal uptime, and it's all secured
with complete frequent backups and monitoring 24 hours a day, seven days a week.
All Best For Agents System packages integrate sophisticated yet easy to use web
statistics and metrics software to allow you to track your visitors navigation to
and through your real estate website.
May I Host My Best For Agents Site With Another Company?
The Best For Agents System websites utilize proprietary database technology, design,
and content, thus can only function on our hosts which means that they are not transferrable.
You own the content you place on any Best For Agents System website, but you are
licensing the technology from us. Your domain name remains your property and may
be transferred to any other hosting situation you prefer at any time, but note that
the physical structure and our proprietary contents of the website must be continue
to be hosted through the Best For Agents System at all times as it is fully protected
by copyright and thus not set up to function in any other alternative manner.
May I Add Software To My Account?
The Best For Agents System is set up as a complete online solution and thus is delicately
integrated to incorporate all of the features that you would require to operate
a successful real estate website. If you have a specific functionality which you
require and is not currently featured on the Best For Agents System, please contact
your representative and discuss the issue with them.
May I Subdivide My Website & Sell It?
The Best For Agents System is designed to serve a single agent with a website, however,
you may feel free to enter into any collaboration with other agents in your brokerage
as well as various brokers if you so choose. The responsibility for the website
operation remains yours.
Is There Any Forced Advertising On The Website?
The Best For Agents System has engineered its real estate agent websites to serve
the requirements of the individual real estate agents, thus you are the sole determinant
of what if any outside advertising is displayed on your pages. The Best For Agents
System will never place advertising on your pages which has not been specifically
requested and approved by you in writing.
Domain Name
Domain names are purchased through official online registrar services. There are
countless of them available on the internet and easily found through a search engine
query. They all perform effectively the same service but vary only in pricing. The
Best For Agents System utilizes GoDaddy as the registrar for all domain names. You
may register your own domain name through the registrar of your choice or opt to
have Best For Agents purchase your domain name and link it to your website on your
behalf by clicking on domain registration.
Some of the advantages of purchasing your domain name from Best For Agents include
that if you set up your domain name from a third party registrar service, you will
have to point your domain to the Best For Agents DNS server. This process can delay
the functioning launch of your website by up to 48 hours. If you purchase directly
from Best For Agents, your domain will be pointed to the proper server from the
onset.
You may also manage your domain's details directly from the Best For Agents control
panel. If you have multiple domains, you may select to operate one as your main
website, while the others can point to specific pages or sections of your primary
site in order to enhance your segmented targeted marketing activities. This facility
is best implemented by purchasing your domain name directly from the Best For Agents
System.
How Important Is My Choice Of Domain Name For Search Engine Ranking Purposes?
There are countless SEO considerations to be taken into account when selecting your
domain name. There is a school of thought which holds that keywords should be prominently
featured in your domain name, but that has a tendency to make the domain name unwieldy
and overlong. Remember that you cannot exceed 67 characters and that URLs may not
have spaces as they will automatically be changed to underscores which negatively
affect your SEO ranking. If you must separate your words, we recommend you use dashes.
Our further recommendation is that you use your full business name as your domain
name, and ensure that you have at least the words "real estate" "condos"
or "homes" in the URL. It is also advisable that you incorporate the name
of your geographical region in the URL such as your city, town, or region. There
are many extensions, but .com is the most popular.
I Picked Out A Domain Name. How Can I Find Out If It Is Available?
Simply inform Best For Agents System of your choice and we will search and confirm
its availability for you. We strongly advise you to not use the domain name availability
forms present on almost all registrars' websites. There have been many instances
where the registrars instantly register attractive domain names between the couple
of minutes between the time you search and the time you purchase them.
Someone Else Is Already Using The Domain Name I Want. Is There Anything I Can
Do?
All domain names have a set expiry date. At that time they are either renewed by
their current owner or they lapse and become publicly available. GoDaddy is the
registrar for the Best For Agents System websites and it offers a paid service which
has proven very effective in securing domain names at the precise minute they expire.
Contact your Best For Agents professional sales representative for further information.
Can I Have More Than One Domain Name? Can They Both Point To The Same Website?
You may have as many domain names and extensions as you wish and they can be all
pointed to the same Best For Agents website if that is the option you choose. Cybersquatters
are a growing problem and if you register a successful site name under .com, you
can bet that shortly all the .net, .org, .ca, etc. extensions for it will be registered
by someone who is trying to leech your traffic from you. It is advisable that you
register all the most common extensions, as well as various common misspellings
of your business name. Again, your Best For Agents professional sales representative
can provide further details on this issue.
Email
You may confirm the number of email accounts currently set up in your specific package
at: websites compare
You may also can access your email account from:
http://webmail.bestforagents.com
The control panel for each user contains extensive tools to manage all aspects of
your email account.
May I Forward My Email?
You may forward your Best For Agents System email to any pre-existing email account
by any major provider. Many real estate agents prefer to operate a single main email
address and have the various email addresses listed on their websites and other
promotional and marketing materials forwarded to it. This process saves the lugubrious
process of checking multiple inboxes constantly and you can be assured that all
of your email is thus accessible and archivable from a single location.
Note that due to the nature of the internet's email transmission infrastructure
and processes, the Best For Agents System cannot be held responsible for delivery
of any email. All precautions are taken, including full periodic server system backups,
but there are countless spam and junk mail filters in place with the thousands of
major email providers and it is impossible at this time to ensure a consistent approach
to email delivery with all of them.
How Do I Keep From Getting On Spam Lists?
The Best For Agents System incorporates mailto links in order to keep your email
address from being spelled out directly in the text. That process can help your
email address from being harvested by spammers, but there is no direct way of preventing
that absolutely. As a real estate agent you will be promoting your email address
widely and spammers will thus have ample options to add you to their lists. You
may manage your junk mail folder settings from within the Best For Agents System.
How Much Data Can My Email Inbox Hold?
Your Best For Agents System Email Inbox is set to hold a maximum of 30 Mb of data.
Since the average text only email is barely 15 Kb, you will be able to store thousands
of conventional emails before your inbox is filled. Note that when you are sending
or receiving attachments such as PDF files or JPG images, the size of the individual
messages will be considerably larger so your inbox will fill more quickly. When
no more data can be placed into your inbox, any messages which would bring the total
over 30 Mb are refused. Best For Agents System recommends that you set up your email
client so that once an email has been downloaded from the server onto your own personal
computer it is automatically erased from the source and thus resides on your PC
alone. The same option should be selected with the Send folder so that your archive
is accumulated on your computer, and not on the server. As long as you regularly
check your email as any professional real estate agent should, you should not have
to worry about tipping over the 30 Mb limit.